The Government of India has been working ambitiously towards making sure universal healthcare and access to very affordable and high-quality medicine for all Indians. However, when it comes to the concern of access to high-quality medicines, the challenge is two-pronged.
Supply chain difficulties: The standard pharmaceuticals provide chains are not optimized and have quite a few gaps which lead to wastage, delays and dangers of not of regular high-quality medicines getting into the markets.
Lack of Affordability: The inefficiency and unstructured nature of pharmaceutical retail sector leads to higher charges for the customers.
These are regions that e-Pharmacies have focused on and in the final 5 years, they have been steadily working to make provide chain more transparent, effecient and bring traceability to guarantee handy access to crucial medicines for the customers. There are more than 50 e-Pharmacy platforms today that are deploying most up-to-date technologies, sources, capital inputs and innovation to guarantee effortless doorstep access to very affordable and high-quality medicines for all Indians. There are quite a few essential regions that in which the e-Pharmacies have been capable to increase the customer knowledge of getting medicine and support them handle their illness superior and increase outcomes. On the occasion of the current National Consumer Day, let us look at how e-Pharmacies are enhancing numerous elements.
Access: Access to genuine medicines has been a significant concern in India, in particular in the non-Tier I cities. To address this challenge, e-Pharmacies have constructed an offline/on the net integrated model which leverages an substantial network of licensed physical pharmacies with registered pharmacists. This network offers the e pharmacies a extremely effective final mile delivery provide chain which effectively enabled them to provide medicines and healthcare services to patients across 22000 pin codes in India.
Availability: Another extremely impactful advantage of e-Pharmacies is the a lot larger fill price (95% plus, Source: RedSeer IP) of medicine orders received by them. Each e pharmacy platform has access to many licensed pharmacies. They are hence capable to find the medicines and provide them to the patients with higher accomplishment. The e-Pharmacies adhere to a strict no-substitution mechanism, and provide only the medicines described prescribed and no other options.
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Authenticity: The e-Pharmacies have adopted a robust technologies driven order processing and delivery tracking technique that efficiently eliminates the possibilities of spurious medicines getting into the technique. There are technologies such as blockchain and so forth., deployed at the backend which support in documenting full particulars of every order processed such as the name of the medicine, manufacturer, medicine’s batch quantity, particulars of the consumer and the prescription. Thus, all medicines can be traced back to the channel/supplier and manufacturer very easily.
Convenience: In terms of comfort, the e-Pharmacies have actually transformed the customer knowledge. Today, men and women can safely order the crucial medicines from the comfort of their houses and get doorstep delivery of high-quality medicines with more selections like rescheduling, refill reminders and on the net in-app consumer help. In the wake of the pandemic, the elderly, chronic illness patients and other men and women with immunity difficulties are advised to stay house and the e-Pharmacies support them stay away from going to the healthcare shops positioned in markets by enabling digital order placement by way of smartphones.
Affordability: The e-Pharmacies operate on a bigger scale by networking numerous physical pharmacies across distinctive geographies and they serve a a lot bigger consumer base. Thus, they efficiently make the whole provide chain come to be more effective and economical. They minimize the consumption of working capital and wastage which leads to larger margins for the pharmacies and they are in turn capable to make medicines more very affordable for the patients.
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Patient Safety: The e-Pharmacies have been following stringent policies and voluntary practices to defend the patients and guarantee their security. They do not facilitate the sale of any sensitive medicine like Schedule X drugs, narcotics or psychotropic medicines by way of their platforms. e-Pharmacies offer you frequent access to chronic drugs for diabetes and higher BP and so forth., which a user is unlikely to abuse. All medicines are dispensed only on upon furnishing of a valid prescription and substitutions are not permitted. This assists in only the necessary and suitable medicines becoming dispensed to the customers.
Chronic illness management: The app based on the net pharmacies make it effortless for patients to acquire timely refills of their frequent medication for troubles such as diabetes, hypertension, blood stress and other individuals. They offer you reminder facilities and support in maintaining track of frequent medication, hence, resulting in a lot higher adherence to the remedy and medication program for illnesses such as tuberculosis, and so forth. Thus, the e-Pharmacies not only provide effortless access to very affordable and genuine medicines, but, they also guarantee that the patients do not skip their remedy plans.
It is due to these added benefits and effective services that the e-Pharmacies managed to serve more than 8.8 million households throughout the pandemic lockdown. With yet another prospective 60 million plus households exposed to ecommerce, e-Pharmacies are all set to usher in a new era of trustworthy and very easily accessible medicines to customers in India.