Security and Intelligence Services (SIS) is India’s largest player in physical safety, and the biggest trainer of private safety and facility management personnel in the nation. Founded by Ravindra Kishore Sinha in 1985, SIS is now run by Rituraj Kishore Sinha, group MD, who, in an interview with FE’s Vikram Chaudhary, says the lockdown led to the most transformational skilling exercising undertaken in this sector. Excerpts:
What all has changed for safety guards throughout the lockdown?
The part performed by them has been transformed. Earlier they have been made use of to holding a stick or a metal detector or a walkie-talkie, but now they are operating infrared thermometers, guaranteeing mask-wearing compliance, and at particular manufacturing facilities maintaining attendance of employees and guests (biometric machines are not becoming made use of at lots of locations).
Did SIS run unique instruction exercising for its safety guards?
We had a head get started. We also operate in Singapore, exactly where Covid-19 peaked earlier than it did in India. The studying set created in Singapore helped our India operations we place collectively new instruction content in February and a instruction campaign, in two components, was rolled out on March 6.
The initially was an awareness and prevention campaign—we knew our manpower would want to work all through the lockdown, so we educated them on how to keep protected. On our M-Trainer platform, Covid-19 instruction was supplied by means of quick videos and a questionnaire on a mobile app also behavioural instruction, how to file reports and so on. The second was what we named the SIS Circle of Safety we did customised instruction like visitor management, antimicrobial therapy, Covid-19 compliance, automobile disinfection, and so forth.
For how lengthy did this instruction continue?
While structured instruction continued nicely into the month of May, upskilling is a continuous procedure.
You talked about the M-Trainer and quick videos is this on the assumption that all guards use a smartphone?
At SIS, 83% of our employees have a smartphone, and other folks have been covered either by them watching videos on a colleague’s smartphone, or by our mobile instruction van.
Has the curriculum at your residential instruction academies also changed?
Yes, all the content that got designed for our current guards has now flown into our typical induction instruction programmes, at our 20 residential instruction academies in 14 states.
Does this instruction also open up new job avenues for safety guards?
Upskilling anyway opens up new job possibilities, be it any region. At SIS, we have observed after persons get into the organised workforce, some do move into diverse job roles for instance, some of our money van drivers went on to turn out to be Ola drivers (even though ideal now the reverse flow is taking place, due to the pandemic).