The Thane Traffic division will direct operators deployed on towing vans when taking action on illegally parked car aside road. The site visitors officials will now retain a strict vigil on these operators who frequently skip the guidelines which are necessary to be followed when towing cars, major to disputes amongst the motorists and operators.
“The towing operators have been directed to follow all the rules and steps while taking action against the vehicles parked aside the road. The steps like making the announcement before carrying out the action, pasting stickers consisting of the name of particular traffic beat and their contact number, are skipped by the operators. Besides, complaints of vehicles being damaged while towing vehicles have often been received from the citizens,” mentioned a Thane site visitors official.
“Following the above steps will help the motorists to easily recover their vehicles from the specific traffic beat. Many times these steps are skipped by the towing operators leading to conflicts between operators and citizens. Hence, strict directions have been issued to the towing operators by the Thane traffic department as far as the above rules that need to be followed while implementing action against illegally parked vehicles in public area or aside roads,” added official.
There are complaints about the notice written by chalk on the spot, that frequently get vanished major to confusion. Citizens do not know which beat has seized their cars or irrespective of whether their car has been stolen from the spot, informed site visitors official.
The complaints received from the citizens has highlighted that the guidelines which are issued when signing contract with the towing operators have been not getting followed adequately by them. Therefore, strict directions have been issued, by the deputy commissioner of police, Balasaheb Patil, from Thane site visitors division,” said official.
“With this, if the car owner removes his car from illegal parking following the announcement when their normal patrolling, inside a certain time, the car owner will be charged only for illegal parking and not for towing charges. However, if 1 fails to recover his car through that period, it will be seized by towing operators, who will be accountable to paste the sticker on the spot which consists of the speak to quantity and site visitors beat. The operators will be also accountable to record the video of the above approach and report it to the concerned site visitors officials,” added the site visitors official from Thane.