Tata-owned complete-service carrier Vistara has bagged the award for Best Airline in India & Southern Asia at the 2021 World Airline Awards.
The 2021 World Airline Awards was based on surveys of more than 13 million flyers among September 2019 and July this year. Vistara also rose to 28th position amongst 350 airlines, based on votes by travellers on the basis of their practical experience. Vistara was ranked 69th in 2019 and 86th the earlier year.
Vistara also won the Best Airline Staff in India & Southern Asia award.
Vistara Chief Executive Officer Leslie Thng expressed his delight at winning the two awards that recognised the airline and its group members’ constant efforts towards supplying a world-class practical experience for flyers.
In a statement, he also thanked Vistara loyalists for putting their trust in the airline.
The World Airline Awards, presented by Skytrax, study client satisfaction on a worldwide scale. The awards are decided following a vote by travellers in an airline passenger satisfaction survey.
With flyers from more than one hundred nationalities taking component in the survey, the win for Vistara represents the coming of age of India’s newest complete-service carrier.
Skytrax CEO Edward Plaisted stated of Vistara’s good results that the airline had accomplished a exceptional feat by winning the two awards. It demonstrated the airline’s leadership for the highest requirements of item and employees service.
Plaisted also expressed hope that air travel would return to normality in 2022.
The Tatas hold a 51% stake in the complete-service carrier with Singapore Airlines holding the remaining 49%. The Group re-entered the aviation sector with the low-price airline AirAsia India, a joint venture with AirAsia, decades soon after Air India, founded by the Tata Group as a mail carrier, was nationalised.
According to reports, the Tata Group has submitted a economic bid for Air India as the government moves to the final stages of its divestment procedure.