Navi Mumbai municipal commissioner Abhijit Bangar has directed the Garden division to resolve complaints inside 24 hours following getting it. He also asked to attain the spot inside a single hour, no matter if complaints have been provided in written or shared by means of social media. The civic chief was reviewing the directions provided for the duration of the meeting with the Garden Department held on December 16.
Bangar also warned that in future, he will spend a surprise check out to any spot to see the situation of the parks and gardens and if any negligence is identified in the work, the duty will be fixed.
Last month, the irregularities in the upkeep of gardens surfaced and following an inquiry, 3 officials from the Garden division had been suspended. During the inquiry, it was identified that two contractors did not keep gardens and parks for the duration of the lockdown period.
After the incident, the civic chief has taken a challenging stand on dereliction of duty and paying a surprise check out to distinct departments. He had also provided 15 days to the Garden division to full all upkeep work. During the meeting on December 31, he checked photographs of today’s situation of gardens and 15 days old situation.
Bangar mentioned that every person must know their duty and respond swiftly following getting any complaints. “I have directed that complaints received through written or social media, one should reach the site within one hour and resolve within 24 hours” mentioned Bangar.
He also cleared that it is the garden assistants’ duty to get the work completed by the contractor. Bangar directed alterations in the app to indicate the appropriate entry. Currently, the App getting employed for garden functions shows that the complaints filed by the garden assistant had been “resolved” even although the complaints have not been resolved by the contractor.
Civic chief also directed to make all closed parks and gardens operational and streamline all the gardens in opening and closing timings. “All parks in the municipal area should have the same time and it is displayed prominently at the entrance of the garden,” mentioned Bangar.
He also directed the Deputy Commissioner of Gardens and Assistant Commissioners to check out distinct parks on a day-to-day basis and make ideas for their improvement and to spend close focus to the fulfilment of the directions.