A Mumbai-based co-founder of a travel luggage business has stated Amazon India delivered him a smartphone when he had ordered only a mouthwash. Lokesh Daga stated the package label on the delivered item was in his name but the invoice was in somebody else’s. He stated Amazon mistakenly delivered him a Redmi Note 4 and he has raised the situation with them by means of an e-mail as properly to get the smartphone sent its actual owner. However, the e-commerce giant is not permitting Mr Daga to return the smartphone mainly because the company’s return policy does not enable it. Mr Daga’s order – the mouthwash – fell beneath consumable merchandise.
Hello @amazonIN Ordered a colgate mouth wash through ORDER # 406-9391383-4717957 and alternatively of that got a @RedmiIndia note 10. Since mouth was in a consumable item returns are restricted and am unable to request for return through the app(1/2) pic.twitter.com/nPYGgBGNSR
— Lokesh Daga (@lokeshdaga) May 13, 2021
Mr Daga’s Twitter profile says he is the co-founder of Nasher Miles, a manufacturer of luggage bags and accessories. His tweet has received a number of exciting responses.
One user stated he really should hold the smartphone and order the mouthwash from a neighbourhood retailer, although a different asked Mr Daga to give the smartphone to him.
Keep the Redmi phone and order the mouthwash from the regional kirana bro
— Maneet Sahni (@ManeetSahni) May 13, 2021
Dont be concerned , I have to have a phone please give it to me..then i will order two mouthwash for you..you pleased and i will also pleased.. 😀😀
— bhanu singh (@bhanuchauhan100) May 14, 2021
To the latter, Mr Daga stated “nice try” but wondered what would take place to the individual who ordered a smartphone and almost certainly received a mouthwash.
Haha! Nice attempt:) what about the individual who genuinely ordered the phone and almost certainly got a mouthwash? Hope he gets a remedy from @amazonIN
— Lokesh Daga (@lokeshdaga) May 14, 2021
The incident is getting extensively discussed on Twitter. Most individuals are sharing hilarious memes about it. Check out some of them under:
Been reading quite a few incidents of consumer ordering mouthwash/water bottle/mug and getting mobiles worth 15K+
Ye mauka mujhe kab ilega😭 #Amazonpic.twitter.com/L5yMyOoh7F— Piyu Kuul (@KuulPiyu) May 14, 2021
Feeling sad for the guy who received mouthwash alternatively phone!
🤣 pic.twitter.com/3dT9spryph— ĴΔŦƗŇ ŞΔĆĦĐ€VΔ (@jatin_s19) May 14, 2021
Guy who received mouthwash alternatively of phone. pic.twitter.com/TRMQwZbGp7
— Surya Punj Sharma (@SuryaPunj) May 14, 2021
A Twitter user criticised Amazon India for its irresponsible service to Mr Daga, and cited his personal instance when his order was misplaced.
This seller of Amazon do goof up like it, in October it sent me a body spary of rs 199 alternatively of rs 8000 worth of redmi 9 mobile. And @amazonIN decline to offer you me replacement. And i hot duped. Karma of darshita seller
— Susanta Behera (@susanta_3) May 14, 2021
In June 2020, a man stated on Twitter that he ordered a skin lotion on Amazon for Rs 300, but received Bose headphones worth almost Rs 19,000. Gautam Rege, the co-founder and director of Josh Software, stated when he contacted Amazon to return the package, he was told to hold the premium headphones as the item was “non-returnable”.
What do you assume of the goof-up? Tell us in the comments section under.