Software-as-a-service startup Dukaan, which serves tiny and medium enterprises in developing their e-commerce presence, has partnered with hyperlocal delivery startup Dunzo and logistics app for e-commerce businesses Shiprocket to integrate their delivery service into its platform. Pandemic-led surges in demand for home deliveries indicate a lengthy-term trend that would grow to be the upcoming regular in a post-pandemic world. The partnership intends to focus on this aspect to assist retailers prepare for their future development by removing provide chain barriers. “Shiprocket provides a fully automated end-to-end workflow from sending the inventory to dispatching and tracking orders, while Dunzo’s expertise lies in on-demand delivery that ensures customers get what they want when they want it,” the enterprise mentioned in a statement.
The integration would assist 3.5 SME merchants of Dukaan to automate their delivery systems and have greater manage of their company to handle deliveries across retailers and shoppers. “While retailers are expediting digitization to future-proof their business, it is essential to bring delivery automation capabilities into the mix. The future of delivery tracking rests on bringing predictability to order service time for a great customer experience,” said Suumit Shah, Founder, and CEO, Dukaan.
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The automated delivery program will assist retailers scale their company by minimizing the time and work spent on managing the logistics involved with each and every client order, the enterprise mentioned. This in turn will increase the practical experience for the finish client as properly as these involved in the provide chain operations, it added. Backed by Matrix Partners and Lighspeed India Partners, Dukaan caters to merchants in grocery, fruits and vegetable, electronics, style and apparel, jewellery, furnishings, and so on.
In a equivalent tie-up, Dukaan had in April this year engaged with on the internet payments gateway Cashfree to assist its merchants with on the internet payment collections and disbursals. The merchants will have access to Cashfree’s e-commerce suite that enables corporations to accept client payments on their site, mobile app, social media channels, or by means of a payment hyperlink. According to ResearchAndMarkets, Indian e-commerce logistics industry is most likely to attain $11.48 billion by 2027 from $2.93 billion in 2019 and is estimated to develop at a CAGR of 18.8 per cent from 2020 to 2027. In reality, Covid has accentuated the require for a robust e-commerce delivery ecosystem as players have been seeking at strengthening their warehousing and logistics capabilities to cater to the expanding quantity of on the internet shoppers.
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