Now resolve your banking queries instantaneously by means of WhatsApp! In a bid to assist address the banking requirements of its buyers, Axis Bank has now come out with WhatsApp Banking, which will assist you bank anyplace and anytime on your favored chatting app.
For undertaking this, you just have to have to initiate a chat with the designated Axis Bank quantity and ask for particulars. This will permit buyers to seek information and facts concerning their account balance, current transactions, credit card payments, fixed and recurring deposit particulars, in addition to receiving their queries answered in actual-time. All your queries are just a click away.
By working with WhatsApp Banking, buyers can now chat with Axis Bank for their queries associated to their banking transactions, information and facts like nearest branch, ATM or loan centre place, and can apply for several banking merchandise as effectively. They can also block their credit or debit card working with the safe finish-to-finish encrypted messaging channel.
Axis Bank WhatsApp Banking is offered 24×7 (even on Holidays). This service will be offered for each buyers and non-buyers of the bank. According to the bank, it is incredibly safe and secure as it functions on finish-to-finish encryption basis.
This initiative is in line with the bank’s ‘Dil Se Open’ philosophy, to construct sharper client concentrate and higher comfort via continual innovation.
Commenting on the launch, Sameer Shetty, EVP and Head – Digital Banking, Axis Bank, mentioned, “Our objective is to re-define the function we can play in the life of our buyers, by elevating digital banking to new domains of client engagement. This technologies will not only improve client encounter, but also provide a seamless and customized encounter to all our buyers, as effectively as non-buyers.’’